FREQUENTLY ASKED QUESTIONS
How do I pre-order?
When Pre-Orders are open, navigate to the pre-order page and add your items to the cart.
Select your desired pick-up day and time.
Please note that the time selected is not a guarantee that your order will be ready. It is simply a time-frame of when you should expect to receive your order.
Proceed through checkout.
You will receive a confirmation email for your order. Please check your spam folder if you do not see it in your inbox.
I can only pick up at a certain time, but it's not available. What can I do?
If your desired time is no longer available, please send an email to email@example.com to see if we can accommodate you for a closed time slot.
When and where do we pick up our food?
You will pick up your food for the day and time you selected for your pre-order. Your order will be available for pick up at our new Food Truck. Located at:
Geiger Community Park
91-1129 Kahiuka St.
Ewa Beach, HI 96706
Can someone else pick up my order for me?
Definitely! That person will just need to show the order confirmation to a team member.
Something came up and I can’t pick up my order. Can I reschedule to pick-up for another day?
We will be more than happy to reschedule you for another pick-up day. Let us know at firstname.lastname@example.org. If we can’t accommodate you for another time, we will issue you a refund.
When will the Birría Ramen be available?
It will be available in a few weeks. Follow our IG for news & updates!